RETURN POLICY
We want you to be fully satisfied with your purchase. If for any reason you are not happy, we’re here to help. Please review our return policy below to ensure a smooth and hassle-free return process.
Return Eligibility
- Customers may request a return within 30 days of the delivery date.
- All return requests must be approved by our support team before the item is sent back.
- Returns requested after 30 days from delivery will not be accepted.
Condition of Returned Items
To be eligible for a return, the product must:
- Be unused, unworn, and in original condition
- Include original packaging, tags, labels, and all accessories
- Show no signs of wear, damage, or alteration
Items that do not meet these conditions may be rejected.
Return Shipping
- The buyer is responsible for all return shipping costs.
- Products must be shipped to our designated warehouse address provided after return approval.
- A trackable shipping service is mandatory for all returns.
We are not responsible for lost or delayed return shipments without tracking.
Important Notes
- Returns sent without prior approval will not be accepted.
- Once the returned item is received and inspected, you will be notified about the status of your return.
If you have any questions regarding returns, please contact our customer support team before initiating a return request.
REFUND POLICY
We value transparency and aim to make our refund process clear and straightforward. Please review the refund policy carefully before placing your order.
Refund Eligibility & Process
- Refunds are processed only after the returned product is received at our warehouse.
- All returned items undergo a quality inspection before refund approval.
- Refunds will not be issued for products that have not been received by us.
Refund Method
- Approved refunds are issued to the original payment method used at checkout.
- Original shipping charges are non-refundable and will be deducted from the total order value.
Non-Refundable Charges
- Customs duties, taxes, import fees, and clearance charges are non-refundable.
- Any additional fees imposed by customs authorities are the responsibility of the customer.
Refund Timeline
- Once the returned item passes inspection, the refund will be processed within 7–10 business days.
- Processing times may vary depending on your bank or payment provider.
Important Notes
- Refunds will not be initiated before the returned product is successfully delivered to our warehouse.
- Items that fail inspection or do not meet our return conditions may be declined for a refund.
For any questions regarding refunds, please contact our customer support team before initiating a return.
Return & Refund Policy (Summary)
We want you to be fully satisfied with your purchase. Customers may request a return within 30 days of delivery, subject to approval by our support team. Returned items must be unused, unworn, in original condition, and include all original packaging, tags, labels, and accessories. The buyer is responsible for all return shipping costs, and a trackable shipping service is required. Refunds are processed only after the returned item is received and inspected at our warehouse and are issued to the original payment method. Original shipping charges, customs duties, taxes, import fees, and clearance charges are non-refundable. Refunds are typically processed within 7–10 business days after inspection, and items failing to meet return conditions may be declined. Returns or refunds will not be accepted or initiated without prior approval or before the product is received. Customers are encouraged to contact our support team for any questions before initiating a return.